💬 Contact Methods
Instant support via our website and mobile app. Average response time: under 2 minutes
🕐 Support Hours
Our support team is available 24 hours a day, 7 days a week, including public holidays. Whether it's 3 AM or 3 PM, we're here to help!
| Channel | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Under 2 minutes |
| Telegram | 24/7 | Under 10 minutes |
| 24/7 | Under 1 hour | |
| 24/7 | Within 24 hours |
❓ Common Inquiries
Before contacting support, you may find your answer in these resources:
Answers to frequently asked questions about deposits, withdrawals, bonuses, and more.
Information about deposits, withdrawals, and supported payment methods.
Tools and resources for responsible gambling, including self-exclusion.
👑 VIP Support
Platinum and Diamond VIP members receive a dedicated account manager with priority support, direct contact details, and faster withdrawal processing.
🏢 Company Information
Operator: Moon Technologie
License: Curacao Gaming License #1168/JAZ
Website: https://we1winau.co
Email: [email protected]