If you or someone you know has a gambling problem, please contact:
Gambling Help Online: 1800 858 858
Free, confidential support available 24/7
💚 Our Commitment
At We1WinAu, we believe gambling should be an enjoyable form of entertainment, not a source of financial or emotional harm. We are committed to promoting responsible gambling and providing tools to help you stay in control.
We recognise that for some people, gambling can become problematic. That's why we offer a range of responsible gaming tools and resources.
⚠️ Warning Signs of Problem Gambling
You may have a gambling problem if you:
- Spend more money or time gambling than you can afford
- Chase losses by gambling more to win back money
- Borrow money or sell possessions to gamble
- Neglect work, family, or other responsibilities due to gambling
- Feel restless or irritable when not gambling
- Lie to others about how much you gamble
- Gamble to escape problems or relieve feelings of anxiety or depression
- Have tried to stop gambling but couldn't
If you recognise any of these signs in yourself, please use our responsible gaming tools or seek help from a professional support service.
🛠️ Responsible Gaming Tools
We1WinAu provides the following tools to help you stay in control:
Set daily, weekly, or monthly deposit limits. Once reached, you cannot deposit more until the period resets. To set limits, contact customer support.
Set a maximum amount you're willing to lose. Once reached, your account will be temporarily restricted from further play.
Set reminders for how long you've been playing. Receive alerts when you've been active for extended periods.
Take a break from gambling for 24 hours, 7 days, or 30 days. Your account will be temporarily suspended during this time.
Permanently or long-term exclude yourself from We1WinAu. Self-exclusion periods range from 6 months to permanent. This cannot be reversed during the exclusion period.
Review your complete gambling history including deposits, withdrawals, wins, and losses to maintain awareness of your spending.
📋 How to Set Limits or Self-Exclude
Note: Increases to deposit limits have a 24-hour cooling-off period before taking effect. Decreases and self-exclusion requests are processed immediately.
✅ Tips for Safe Gambling
- Set a budget – Decide how much you can afford to lose before you start playing
- Set time limits – Decide how long you will play and stick to it
- Don't chase losses – Accept losses as part of the game and walk away
- Don't gamble when emotional – Avoid gambling when upset, stressed, or intoxicated
- Take regular breaks – Step away frequently to maintain perspective
- Balance gambling with other activities – Don't let gambling become your only hobby
- Never borrow to gamble – Only use money you can afford to lose
- Keep track of your spending – Review your account history regularly
🔞 Underage Gambling Prevention
We1WinAu strictly prohibits gambling by anyone under the age of 18. We take the following measures:
- Age verification during registration
- ID verification for withdrawals
- Marketing that does not target minors
- Account closure for any underage users discovered
If you share a computer with minors, we recommend using filtering software:
📞Support Resources
Phone: 1800 858 858
Website: gamblinghelponline.org.au
24/7 free, confidential support
Website: gamblersanonymous.org
Peer support and meetings
Phone: 13 11 14
Website: lifeline.org.au
Crisis support and suicide prevention
Website: betblocker.org
Free app to block gambling sites
Our support team is trained to help with responsible gaming concerns.